Client Manager

Marsh•Anchorage, AK

7d•$64,700 - $120,400

About The Position

The Client Manager, Business Insurance contributes to revenue growth by developing a deep understanding of clients’ businesses, strategic priorities, risk strategies, and risk management needs, then assisting with the implementation of solutions to address those needs. The role services, renews, and markets business insurance accounts; coordinates coverage and program design; and supports client retention through high-quality, timely service. It involves direct communication with clients, underwriters, brokers, and other parties, as well as supporting producers with new-business underwriting information and rating. The position requires demonstrated Property & Casualty insurance knowledge, competent coverage, underwriting, and risk management knowledge, and strong communication, relationship-building, organization, time-management, and problem-solving skills. A high school diploma is required; an associate or bachelor’s degree is preferred. P&C licensure, or the ability to obtain it within 90 days of employment, is required, as is an insurance designation or equivalent demonstrated coverage knowledge. The applicable base salary range is $64,700 to $120,400. Base pay depends on factors such as experience, skills, training, location, certifications, and education. The position may also be eligible for performance-based incentives. Marsh & McLennan Agency offers health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, employee assistance programs, career mobility, and volunteer opportunities. Applications are accepted until August 28, 2027.

Requirements

Minimum of 8 years’ experience in an agency or brokerage environment.
Demonstrated knowledge of Property & Casualty Insurance.
High school diploma required.
P&C licensure, or ability to obtain it within 90 days of employment, required.
Insurance designation or demonstrated equivalent coverage knowledge required.
Effective oral and written communication and relationship-building skills.
Proficiency with agency management systems; proficiency with Microsoft Office products, including Word, PowerPoint, and Excel.
Exceptional time-management and organizational skills.
Self-starter who demonstrates resourcefulness and good problem-solving skills.
Competent coverage, underwriting, and risk management knowledge.

Nice To Haves

Associate or bachelor’s degree preferred.
Experience with Sagitta and ImageRight preferred.

Responsibilities

Analyze exposures and coordinate coverage, program design, and evaluation.
Service, renew, and market new and renewal business insurance accounts.
Review policies for correct coverage, limits, and quoted premiums.
Prepare exposure and premium comparisons, renewal reviews, and renewal proposals, including guaranteed-cost and loss-sensitive programs.
Communicate directly with clients, underwriters, brokers, and others.
Obtain underwriting information and pricing.
Process endorsements.
Review loss runs monthly, quarterly, or semiannually based on account premium and loss history.
Actively participate in quarterly Client Claims Reviews.
Support producers in obtaining underwriting information and rating new business.
Contribute to client retention through high-quality, timely service.