Client Manager, Business Insurance
Marsh McLennan•Charleston, SC
•Hybrid
About The Position
The Client Manager on the Business Insurance team assists clients with service and risk management needs while managing relationships with clients, prospects, client teams, and producers. The role provides best-in-class service and supports growth. As a client contact, the Client Manager answers questions, resolves billing issues, makes policy changes, and responds to clients in a timely and professional manner.
Requirements
- High school diploma or equivalent.
- Minimum 3 years of experience in Business Insurance.
- Property & Casualty license, or ability to obtain one within 90 days of employment.
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.
Nice To Haves
- Associate or bachelor's degree.
- Experience using EPIC, Sagitta, and/or ImageRight.
- Insurance designations such as INS, AAI, or CISR, or demonstrated knowledge of Business Insurance coverages.
Responsibilities
- Assist clients with service and risk management needs.
- Manage relationships with clients, prospects, client teams, and producers to provide service and drive growth.
- Serve as a client contact to answer questions and resolve billing issues.
- Make policy changes.
- Respond to clients in a timely and professional manner.
Benefits
- Generous time off, including personal and volunteering time.
- Tuition reimbursement and professional development opportunities.
- Hybrid work.
- Charitable contribution match programs.
- Stock purchase opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
