Client Liaison & Project Coordinator

Hagerty

2d•Hybrid

About The Position

As Client Liaison & Project Coordinator, you will work closely with various Broad Arrow Car Specialists to support collector car and memorabilia consignments for Hagerty’s digital Marketplace. The ideal candidate will collaborate with an experienced team of industry professionals as well as high net worth clients supporting them with consignment agreements, consignment management, title review and collection, invoicing, and logistical coordination related to Marketplace collections including site visits. This position reports directly to the company’s Manager of Client Service.

Requirements

Bachelor’s degree or equivalent experience
High level of integrity and work ethic
Exceptional organizational skills and strong attention to detail
Polished client-facing engagement and eagerness to interact directly with clients
Ability to problem solve and demonstrate an “on your side” attitude
Positive mindset with strong orientation for teamwork and collaboration
Excellent written and verbal communications skills
Ability to deliver under time pressure and deadline
Knowledge of Microsoft Suite
Passion for and knowledge of cars

Nice To Haves

Experience driving manual transmissions
Experience with multi-state automotive title processing and electronic title systems
Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable.
For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Responsibilities

Provide exceptional client service to Broad Arrow clientele
Work with the Car Specialist team to provide service to clients transacting on Hagerty’s digital Marketplace.
Manage consignment packages and marketing fees for auction consignments
Assist catalog requests
Coordinate logistics for Marketplace collections on and off site
Assist with post-sale invoicing, requisite transportation, and onsite loadout for collections
Help to manage post-sale inquiries from both buyers and sellers
Enter and update necessary data for consignments, transactions and client information
Participate in frequent travel alongside Car Specialist team to site specific collections to support car preparation for online listing on Hagerty Marketplace.
Serve as a point of contact for clients