Client Leader, K12 (OPK)

DLR Group•Overland Park, KS

12d

About The Position

DLR Group is hiring a K-12 Education Client Leader for its Overland Park office. The role supports business development, manages client relationships, and leads contract negotiations. The Client Leader educates clients about the design process and collaborates with the Project Manager to support each project’s financial success. Across the project lifecycle, this person maintains regular client contact, fosters a collaborative and innovative work environment, and works to meet both client and DLR Group goals. The position focuses on K-12 education projects and requires a strong understanding of the Kansas City area market.

Requirements

Bachelor’s degree in Architecture, Engineering, Interior Design, or a related construction field.
At least 10 years of professional experience in the AEC industry, including at least 5 years in a client-facing role.
Robust understanding of the K-12 Education market in the Kansas City area.
Strong understanding of business management principles, including strategic planning, resource allocation, and leadership.
Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction.
Expertise in design techniques and tools for producing technical plans, drawings, and models.
Familiarity with building methods, materials, and systems for construction and renovation projects.
Strong critical thinking, time management, and verbal and written communication skills.
Ability to actively listen, understand others’ perspectives, and respond thoughtfully in conversations.
Submit a current portfolio or work samples in PDF format for consideration.

Nice To Haves

Professional licensure.

Responsibilities

Manage project execution to align with budget, schedule, and scope while meeting client expectations.
Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members.
Track project milestones and deliverables, ensure adherence to quality standards, and prepare regular status reports.
Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants.
Participate in client contract negotiations, manage change requests, and approve project plan modifications.
Support business development initiatives by contributing to RFP responses and participating in client interviews.
Oversee project invoicing for accuracy and alignment with work deliverables, and manage accounts receivable.