Client Intake Lawyer

Litco Law • Calgary, AB

147d • Hybrid

About The Position

At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and as one of Canada’s Most Admired Corporate Cultures and know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients. By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.

We are currently looking to add a Client Intake Lawyer who has experience in the area of Personal Injury (Employment being a plus) to our team. The primary goal of this position is to execute our On-Demand Consults. Additionally, this individual will be the first line of contact when potential clients call into the firm needing legal guidance. The successful candidate will also work with our Managing Lawyer to find new ways to support our clients and our team.

Requirements

• Believe that no lawyer is an island, all team members at a law firm make equally important contributions, and traditional law firm culture is old-fashioned and desperately out of date
• Are known for a positive and helpful attitude and excellent people skills
• Can demonstrate exceptional attention to detail with a high level of accuracy
• Are a proactive and visionary thinker with a resourceful work ethic and strong analytical skills
• Are committed to personal growth and continuous improvement - you consider yourself a fast learner and love to develop and perfect new skills
• Are enthusiastic about office culture, and can easily build strong relationships internally and handle sensitive situations that require empathy, tact, and confidentiality
• Pride yourself on exceptional time management skills, and a high level of professionalism and discretion
• Have proven leadership skills in a fast-paced, high volume work environment
• Have a J.D. or LL.B from a recognized Canadian or International institution
• Have 1-5 years applicable legal experience
• Are an active member in good standing with the Law Society of Alberta

Nice To Haves

• Experience in Personal Injury (Employment being a plus)

Responsibilities

• Provide excellent client care including regular contact by telephone, email, and in person
• Determine suitability of claims and if Litco is best equipped to represent the client(s)
• Work with clients to refer work that is out of scope for the firm, or otherwise not suitable
• Provide guidance and direction to non-legal team members who are in need of legal opinions on client matters
• Work with the Client Solutions team on duties related to client intake and setting up consultation meetings
• Answer initial calls from prospective clients and establish trust and confidence in our company's services
• Update all prospects' information into the firm's systems - properly record all data pertaining to each client
• Develop a complete understanding of the life of a client file and its various phases
• Understand and remain up to date on Rules of Court, industry related materials, and relevant changes
• Complete liability investigations as necessary
• Perform notary functions

Benefits

• 100% company-funded benefits (Dental, vision, employee assistance, health spending account)
• Learning and development opportunities
• Unlimited paid vacation
• Hybrid model for working remotely and in-office
• In-house book club

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level