Client Intake Specialist
About The Position
Fischetti Law Group is growing, and we’re looking for a sharp, warm, and organized front desk professional to own our lobby and run point on incoming calls across multiple practice areas. Fischetti Law Group has been serving the Boynton Beach community for almost a decade and has been providing top-notch legal services with a client-first approach for over twenty years. Our team is dedicated to making a positive impact in our clients' lives, fostering a supportive and collaborative work environment for our employees.If you thrive on staying busy, love helping people, and know your way around CallRail, we want to hear from you.
Requirements
- Prior experience in a front desk, reception, or legal intake role
- Hands-on experience with CallRail (required)
- Comfort handling multiple practice areas and a high volume of calls
- Excellent phone presence, people skills, and a polished, professional demeanor
- Strong multitasking, scheduling, and organizational skills
- A positive, can-do attitude and a team-first mindset
Responsibilities
- Greet and welcome every client who walks through our doors with a great first impression — offering water and making them feel at home
- Answer incoming calls and transfer them to the proper individual quickly and professionally
- Route and handle calls across Consumer Protection, Personal Injury, Estate Planning, and PIP provider lines
- Handle intake confidently across several different areas of law
- Use CallRail to track, manage, and follow up on incoming leads
- Set up and coordinate the conference room and schedule its use for our two attorneys
- Keep the front desk running smoothly and professionally all day long
Benefits
- Paid time off
- Bonus based on performance
- Competitive salary
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
