Client Insights Senior Manager II - Onsite: Raleigh, NC

Circana•Raleigh, NC
•$88,000 - $120,000•Hybrid

About The Position

Circana is seeking a Client Insights Senior Manager II to support Japan Tobacco Company in Raleigh, North Carolina. The role uses data, analytics, and insights to inform growth strategy and address business issues. It involves understanding client needs, designing and delivering fact-based analyses, integrating data sources, communicating actionable findings, and identifying opportunities to connect client needs with Circana services. The position works with clients, Circana subject matter experts, and cross-functional colleagues to develop solutions and support successful project delivery and business development. The role is described as hybrid, with onsite work 3–5 days per week; the listed location is onsite in Raleigh, NC.

Requirements

  • At least 3 years of relevant experience in marketing, sales, insights, or related functions at a Consumer-Packaged Goods (CPG), Research, or Marketing Services company.
  • Experience with Circana/IRI/NPD or other syndicated data solutions such as NielsenIQ.
  • Demonstrated ability to use and integrate multiple data sources to address client business issues with data-driven findings and implications.
  • Prior experience successfully partnering with cross-functional teams to achieve intended business outcomes.
  • Bachelor’s degree in a related field.
  • Strong analysis, storytelling, and communication skills.

Nice To Haves

  • Tobacco or Total Nicotine industry knowledge.
  • Experience with retail data, shopper marketing, and CPG sales.
  • Previous market research, CPG, or marketing services experience.

Responsibilities

  • Conceive, manage, and deliver fact-based analyses that provide clients with clear, actionable insights to inform strategy.
  • Recognize and understand client needs and desired outcomes, asking discovery and scoping questions when needed.
  • Develop analysis project plans and structure client deliverables around mutually beneficial outcomes.
  • Apply different data sets and metrics to address client issues and provide clear, fact-based responses.
  • Help teammates improve their deliverables and contribute to team thought leadership.
  • Identify opportunities to involve Circana subject matter experts and partner with colleagues and clients to address client needs.
  • Build knowledge of clients, marketplace dynamics, and Circana capabilities to identify, pursue, and close business opportunities.
  • Help target and sell services addressing expressed and unexpressed client needs; use questions to identify root causes of issues.
  • Work with cross-functional partners to develop solutions that link client needs to Circana capabilities and support clear, compelling proposals.
  • Help manage the selling process and coordinate Circana subject matter experts to support successful project delivery.
  • Build trust with clients, cross-functional partners, and stakeholders, and establish credibility as a domain expert and business partner.
  • Stay aware of industry trends and their potential impact on clients, consumers, shoppers, and competitors.
  • Educate clients on analytic methods, shape their thinking, and influence their decisions.
  • Adapt communications to different audiences and functions with poise and polish.
  • Produce compelling business analyses with well-supported findings and actionable insights for high-value outcomes.

Benefits

  • Paid time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Bonus pay.
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