Client Growth Manager

Smadex SLU•Austin, TX

About The Position

Smadex is a performance advertising engine for mobile apps, helping leading marketers grow across Mobile and Connected TV (CTV). Powered by AI models trained on real campaign outcomes, Smadex delivers profitable growth at scale. Headquartered in Barcelona, with teams across the Americas, EMEA, and APAC, Smadex is a business unit of Entravision (NYSE: EVC). The Client Growth Manager owns and grows a portfolio of direct clients and agencies across diverse verticals, with accountability for revenue expansion, retention, and relationship health. The role manages portfolio performance, monitors key performance indicators and campaign trends, and partners with AdOps to recommend optimizations aligned with client goals. It leads regular client check-ins, identifies growth opportunities, represents client needs internally, and presents strategic performance reviews. The position also manages monthly billing and reconciliation and represents Smadex in external client meetings and industry events. It is a full-time position; actual schedules and hours may vary. The role reports directly to the Senior Client Growth Director, Americas.

Requirements

2–3+ years of Account Management, Client Growth, or equivalent experience.
Strong programmatic knowledge, including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and familiarity with the DSP/SSP ecosystem.
Exceptional written and verbal communication skills.
Analytical strength and operational discipline, including the ability to identify trends, prioritize effectively, and manage multiple clients in an organized manner.
Proactive, self-motivated growth mindset; anticipates needs, communicates early, and drives solutions forward.
Strong negotiation skills and confidence managing client expectations.
Comfort working across global time zones, particularly with Smadex's Barcelona headquarters, and collaborating with multicultural teams.
Ability and willingness to travel; valid passport required.

Nice To Haves

Experience in a DSP or mobile-focused programmatic environment.

Responsibilities

Own and grow a portfolio of direct clients and agencies, with accountability for revenue expansion, retention, and relationship health.
Monitor daily KPIs and analyze user acquisition, retargeting, and CTV trends; partner with AdOps to recommend optimizations aligned with client goals.
Lead weekly or bi-weekly client check-ins, share performance insights, set next steps, and communicate proactively.
Identify client needs and growth opportunities, propose upsell and cross-sell solutions, and use Smadex capabilities to expand spend.
Represent the voice of the client internally by escalating blockers and collaborating with Sales, AdOps, Product, and GCE teams to support smooth execution.
Prepare and present strategic reviews, including QBRs, wrap-ups, and post-mortems, with data-driven insights and recommendations.
Manage monthly billing and reconciliation, including spend confirmations, dispute resolution, and revenue forecasting hygiene.
Travel for client meetings and industry events to strengthen partnerships and develop opportunities.