Client Fulfillment Coordinator

Pinnacle Group, Inc. • Headquarters, KY

2d

About The Position

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Requirements

• High school diploma
• Intermediate MS skills
• Positive/Eager Attitude
• Effectively communicate (verbal and written) to different levels of an organization
• Knowledge and practical use of an Applicant Tracking System
• Previous customer service
• Ability to manage data entry with sensitive and confidential information

Nice To Haves

• VMS tools (Bullhone, Simplify, Fieldglass, Beeline, VNDLY) is a plus

Responsibilities

• Serves as the point of contact for consultants & clients/AMs throughout the onboarding process (communicates status, answer questions, verifies start date & reporting details, and coordinates all follow-up efforts), as well as the duration of their assignment (until project completion/termination)
• Administer and maintain company onboarding process using Bullhorn and VMS system(s) (if applicable)
• Works closely with Onboarding Team to support and monitor execution of Client onboarding requirements (background & drug screens, paperwork, etc.)
• Provides complete, accurate, and inspiring information to candidates about the company and position, manage and coordinates all communication with candidates
• Keep up with status of consultants throughout the hiring process from candidate accept to start
• Establish, maintain, optimize and grow relationships with clients and account managers
• Conduct terminations and general counseling when necessary
• Data entry & integrity, audits & reporting
• Ability to think critically & focus on process accuracy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED