Client Experience Coordinator
About The Position
Community Partners of South Florida (CPSFL) is committed to creating lasting social change for children and families facing adversity. Through comprehensive services in Behavioral/Mental Health, Housing, and Community Services, CPSFL makes a meaningful impact. The organization is a trusted leader in community development, investing in people, places, and systems to ensure thriving residents and strong communities. CPSFL prioritizes continuous growth and development, offering ongoing training and exceptional professional development opportunities. The company fosters a transparent culture that values every voice, promoting long-lasting careers where employees thrive and rise to leadership roles.
Requirements
- Associate’s Degree with at least 2 years of relevant experience OR a High School Diploma with a minimum of 3 years of relevant experience.
- Previous experience in a similar fast-paced environment is highly desired.
Nice To Haves
- AA or BA/BS preferred
- Bi-lingual preferred
Responsibilities
- Promote the mission, values and vision of Community Partners of South Florida.
- Work as part of the team and be flexible.
- Demonstrates skill in managing multiple tasks, including effectively navigating the telephone system and visitors to the front desk.
- Act as a liaison and appropriate representative for the agency with outside social service agencies, schools, and other organizations.
- High attention to detail, in order to ensure the accuracy of filing, organizing documents, and inputting data into CPSFL’s Electronic Medical Record (EMR) and the state Carisk system.
Benefits
- Generous Paid Time Off (ten paid holidays, a fully paid week off from Christmas to New Year, accumulation of vacation, sick, and personal time)
- Monthly Benefit Bucks for health benefits (up to $185.00 per pay period)
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 403(b) retirement plan with a matching contribution of up to 5%
- Employee Assistance Program (EAP)
- Legal services
- Financial services
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
