Client Executive, GTS

Gartner • San Francisco, WA

9d • Hybrid

About The Position

The Client Executive, GTS sets strategy for major regional accounts that are strategically important and generate substantial revenue. The role typically focuses on a small number of large, multinational strategic accounts and drives new business within them, with a sales quota aligned to those accounts. The position combines strategic account management, executive relationship development, consultative selling, forecasting, and responsibility for customer satisfaction, retention, and account growth.

Gartner describes itself as a provider of objective business and technology insights for enterprise leaders. The company operates globally and offers a hybrid work environment, with flexibility to work virtually when productive and opportunities to meet colleagues in person. The role’s stated base salary range is $144,000–$184,000, with participation in either an annual bonus plan or a role-based, uncapped sales incentive plan.

Requirements

• 10–15 years of external experience with proven success in consultative sales; experience in high technology services, software, or hardware is preferred.
• Ability to prospect and manage C-level and senior-level relationships within large multinational companies.
• Demonstrated intellect, drive, executive presence, and sales acumen.
• Proven ability to build excellent client relationships and provide value-added, insightful, strategic perspectives on clients’ businesses.
• Ability to understand enterprise-wide issues and structure innovative, integrated solutions that provide IT decision support to global companies.
• Comprehensive understanding of technology buying centers.
• Extensive and relevant industry knowledge specific to the vertical markets in the territory.
• Strong computer proficiency.
• Excellent written, oral, and presentation skills.
• Ability to develop and deliver effective presentations to contract decision makers, including C-level executives.
• Knowledge of the full sales life cycle, from prospecting through close.
• Language skills as determined by territory needs.
• Bachelor’s degree, with strong evidence of success in school.

Nice To Haves

• Experience in high technology services, software, or hardware.
• Master’s or other advanced degree.

Responsibilities

• Direct strategy for large, strategic accounts, including coordinating and executing sales and relationship activities.
• Understand clients’ business strategies, drivers, goals, and initiatives, and translate them into Gartner selling opportunities.
• Establish and maintain executive client relationships and serve as a trusted advisor.
• Manage accounts to increase customer satisfaction, retention, and account growth.
• Carry quota responsibility aligned to specific strategic accounts.
• Consistently execute Gartner’s internal sales methodology.
• Plan large accounts and manage territories.
• Maintain monthly, quarterly, and annual forecast accuracy.
• Maintain competitive knowledge and focus.
• Manage expenses responsibly.
• Develop in-depth knowledge of Gartner’s products and services.

Benefits

• Competitive salary and highly competitive compensation.
• Generous paid time off.
• Charity match program.
• Medical, dental, and vision plans.
• Parental leave.
• Employee Assistance Program (EAP).
• 401(k) matching, with a match of up to $7,200 per year.
• Opportunity to purchase company stock at a discount.
• Annual bonus plan or role-based, uncapped sales incentive plan, depending on eligibility and opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior