Client Executive, GTS

Gartner•Washington, DC
•$144,000 - $184,000•Hybrid

About The Position

The Client Executive, GTS sets strategy for a small number of major regional strategic accounts, typically large multinational companies with substantial strategic and revenue importance. The role drives new business within assigned accounts and carries a sales quota aligned to them. It directs account strategy and selling and relationship activities, builds executive-level client relationships as a trusted advisor, and manages account growth, retention, customer satisfaction, forecasting, expenses, competitive awareness, and knowledge of Gartner products and services.

Requirements

  • 10–15 years of external experience with proven success in consultative sales, preferably in high technology services, software, or hardware.
  • Ability to prospect and manage C-level and senior-level relationships within large multinational companies.
  • Demonstrated intellect, drive, executive presence, and sales acumen.
  • Proven ability to build excellent client relationships and offer value-added, insightful, strategic business insight.
  • Ability to understand enterprise-wide issues and structure innovative, integrated solutions that provide IT decision support to global companies.
  • Comprehensive understanding of technology buying centers.
  • Extensive and relevant industry knowledge specific to the territory’s vertical markets.
  • Strong computer proficiency.
  • Excellent written, oral, and presentation skills.
  • Ability to develop and deliver effective presentations to contract decision makers at the C-level.
  • Knowledge of the full sales life cycle, from prospecting to close.
  • Language skills as determined by territory needs.
  • Bachelor’s degree, with strong evidence of success in school.

Nice To Haves

  • Experience in high technology services, software, or hardware.
  • Master’s or advanced degree.

Responsibilities

  • Direct strategy for large strategic accounts, including coordinating and executing selling and relationship activities.
  • Understand clients’ business strategies, drivers, goals, and initiatives and translate them into Gartner selling opportunities.
  • Establish and maintain executive client relationships and serve as a trusted advisor.
  • Manage accounts to increase customer satisfaction, retention, and growth.
  • Carry quota responsibility aligned to specific strategic accounts.
  • Execute Gartner’s internal sales methodology consistently.
  • Plan large accounts and manage territories.
  • Maintain forecast accuracy on a monthly, quarterly, and annual basis.
  • Maintain competitive knowledge and focus.
  • Manage expenses with fiscal responsibility.
  • Maintain in-depth knowledge of Gartner products and services.

Benefits

  • Competitive salary and highly competitive compensation.
  • Generous paid time off policy.
  • Charity match program.
  • Medical, dental, and vision plans.
  • Parental leave.
  • Employee Assistance Program (EAP).
  • 401(k) matching, including a match of up to $7,200 per year.
  • Opportunity to purchase company stock at a discount.
  • Annual bonus plan based on company and individual performance, or a role-based uncapped sales incentive plan.
  • Market-leading benefit programs.
  • Hybrid work environment with flexibility to work virtually when productive and meet with colleagues in person.
  • Collaborative, team-oriented culture that embraces diversity.
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