Client Executive

C1•Los Angeles, CA

4h•$95,000 - $125,000

About The Position

The Client Executive (CE) is the primary sales leader for an assigned territory and customer base. The role is responsible for retaining, growing, and expanding customer relationships through strategic account development, cross-selling, upselling, renewals, and net-new business acquisition in support of company growth. The Client Executive leads consultative, outcome-based sales engagements across the C1 portfolio, emphasizing modern infrastructure, cloud, security, managed services, and professional services. The role develops strategic account plans, advances opportunities through the sales cycle, and connects business priorities and technical requirements to integrated solutions that deliver measurable client outcomes and long-term value. The position operates in a professional office environment and requires managing multiple priorities and demands in a fast-paced environment. It routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Base pay is listed as $95,000–$125,000, with incentive or variable pay opportunities in addition to base pay; actual base pay may vary based on education, experience, location, certifications, skill set, and other relevant factors.

Requirements

At least 5 years of successful direct sales experience in enterprise technology, communications, infrastructure, cloud, security, managed services, professional services, or a related field.
Proven track record of growing customer relationships through account expansion, cross-selling, upselling, new business development, and consistent achievement of sales targets.
Experience leading complex, multi-stakeholder sales cycles with mid-market and enterprise clients.
Ability to engage credibly with C-level executives, senior IT leaders, technical buyers, procurement, finance, and other decision-makers.
Demonstrated ability to conduct effective business and technical discovery and translate findings into outcome-based solution strategies.
Working knowledge of modern infrastructure and cloud technologies, including enterprise networking, data center, collaboration, cybersecurity, and associated managed and professional services.
Ability to position the business value of integrated technology and services rather than relying solely on product-based selling.
Strong business acumen and ability to understand client operating models, financial drivers, risk considerations, and strategic priorities.
Strong presentation, negotiation, written communication, and executive-level communication skills.
Demonstrated forecast discipline, pipeline management, account planning, and use of CRM and sales forecasting tools.
Ability to work effectively across sales, technical, services, delivery, and operational teams in a fast-paced environment.
Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience.
Proficiency with Microsoft Word, Excel, Outlook, and related productivity and sales tools.

Nice To Haves

Prior experience with a managed service provider, systems integrator, technology solutions provider, consulting organization, or services-led reseller.
Established relationships and a relevant professional network within the assigned market or territory.
Experience selling cybersecurity, cloud, infrastructure modernization, managed services, and professional services as part of an integrated solution.
Recognition as a high-performing sales professional, such as President’s Club or comparable achievement.
Relevant industry, manufacturer, cloud, networking, or security certifications.

Responsibilities

Own and manage the end-to-end sales cycle, from territory and account planning through discovery, solution development, negotiation, close, implementation handoff, renewals, and ongoing account growth.
Achieve assigned bookings, revenue, margin, and other performance targets through customer retention, cross-selling, upselling, account expansion, renewals, services growth, and targeted new business development.
Develop and execute territory and account growth plans aligned with company priorities, targets, market opportunity, customer needs, and long-term client potential.
Build, maintain, and expand trusted relationships with business, financial, operational, and technical stakeholders, including C-level executives and senior IT leaders.
Lead business and technical discovery to understand client environments, strategic priorities, operational challenges, risk profiles, modernization needs, and desired outcomes.
Translate discovery findings into account strategies and value propositions connecting C1 solutions and services to client business and technology roadmaps.
Position and sell integrated solutions across modern infrastructure, enterprise networking, cloud, collaboration, data center, cybersecurity, managed services, and professional services.
Explain how C1 services support technology investments by accelerating adoption, reducing risk, improving operational performance, and creating measurable client value.
Engage technical buyers credibly and collaborate with solution architects and service experts to develop differentiated recommendations.
Use outcome-based solution selling to quantify value, build consensus, address objections, and create urgency around client transformation and modernization initiatives.
Analyze clients, competitive landscapes, business issues, and decision processes to create and execute effective opportunity strategies.
Identify whitespace and growth opportunities within existing accounts, introducing solutions and perspectives that expand C1’s relevance and strategic value.
Identify, develop, and close cross-sell and upsell opportunities across the C1 portfolio to increase customer value, strengthen strategic relationships, and grow wallet share.
Partner with sales engineering, services, delivery, customer success, marketing, sales support, finance, and other cross-functional teams to advance opportunities and support client outcomes.
Maintain accurate and timely opportunity data, pipeline, forecasts, account plans, next steps, and activity in company systems in accordance with C1 standards.
Apply C1 sales methodology and qualification standards throughout the sales process to improve opportunity quality, forecast accuracy, and execution discipline.
Coordinate timely resolution of client escalations and communicate clearly with clients and internal stakeholders throughout the resolution process.
Maintain current knowledge of C1’s portfolio, represented manufacturers, strategic partners, industry trends, competitive developments, and relevant changes in client markets.
Continuously strengthen business acumen, technical fluency, industry knowledge, and consultative selling capabilities.
Comply with company policies, procedures, contracting requirements, and standards of conduct.

Benefits

401(k) plan with a 35% employer match per dollar up to a 10% employee contribution.
Medical coverage options through UnitedHealthcare, Reference Based Pricing with member advocacy, and Kaiser.
Prescription home delivery.
Health Savings Account with employer contribution.
In-vitro fertility treatment coverage.
Dental coverage.
Vision coverage with 12-month and 24-month frame allowance plans.
Healthcare, Dependent Care, and Limited Purpose Flexible Spending Accounts.
Pre-tax commuter plans.
Employer-paid life insurance.
Employer-paid short-term disability and optional employer-paid or self-paid long-term disability plans.
Paid parental leave: four weeks at 100% pay.
Employee Assistance Plan.
Voluntary life insurance for team member, spouse, and child.
Voluntary accidental death coverage for team member and spouse.
Legal and identity theft plans.
Telehealth.
Wellness program through Omada Health.
Travel assistance.
Business travel accident coverage.
Medical coverage for foreign travel.
Employer-paid pet telehealth accident insurance.
Critical illness insurance.
Hospital indemnity insurance.
Volunteer Time Off.
10 holidays.
Summer Sizzle.
On Demand Pay (Daily Pay).