Client Engagement Specialist

The Client Engagement Specialist at Giant Machines is responsible for driving business growth by building and maintaining strong client relationships. They will collaborate with cross-functional teams to ensure seamless project delivery and exceed client expectations. The successful candidate will have exceptional relationship management skills, a passion for selling professional services, and a strong understanding of Giant Machines' offerings. They should be goal-oriented, creative, and highly motivated to make a meaningful impact in this role.

• Conduct client discovery during the sales process, understanding the underlying motivations behind client questions, objections, and statements.
• Assist in managing the sales process and ensure prompt responses to client inquiries, collaborating with internal teammates as necessary.
• Support sales/pre-sales activities by assessing opportunities, responding to RFPs, and creating compelling proposals and presentations.
• Maintain accurate and up-to-date records of sales activities, client interactions, and sales forecasts using our CRM system.
• Cultivate and nurture relationships with key decision-makers and stakeholders at prospective clients.
• Promote Giant Machines' value proposition to existing customers within a highly competitive market.
• Collaborate with cross-functional teams to ensure overall success and client satisfaction.
• Demonstrate a strong understanding of Giant Machines' offerings and products to showcase our value to clients.

• Exceptional relationship management skills
• Passion for selling professional services in the industry
• Understanding of Giant Machines' offerings
• Goal-oriented and creative
• Highly motivated
• Proven track record in professional services or tech sales
• Drive and determination to succeed in a high-growth environment
• Possess an entrepreneurial spirit
• Analytical mindset
• Strong teamwork orientation
• High emotional intelligence

• Medical benefits at no cost for single coverage
• Robust well-being offerings including virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, and physical therapy
• 16 weeks of paid family leave
• 401(k) with 4% employer match
• Profit-sharing
• $3k yearly education budget plus 5 conference/education PTO days
• $1k stipend to purchase items for your work-from-home space