Client Enablement Oversight Associate
About The Position
The Client Enablement Oversight Associate role is within the Fixed Income & Currencies (FIC) Chief Operating Officer (COO) Group, focusing on driving strategic revenue and growth initiatives for the Institutional Client Group (ICG). The function aims to provide a seamless client experience for counterparties engaging with Deutsche Bank and to offer innovative client relationship management tools for effective client coverage. The associate will perform a client-facing role, managing the funds onboarding pipeline for high-priority ICG clients, coordinating internal functional inputs (Credit, Legal, Onboarding Case Management), and liaising with ICG relationship managers. This role is crucial for developing a competitive edge, deepening client relationships, and driving revenue growth. The associate will also be responsible for establishing structured reporting and tracking to monitor functional performance and client experience trends.
Requirements
- Proficient relevant work experience in the Banking/Finance industry.
- Experience facing both clients and senior internal stakeholders.
- Experience in building and managing business processes with multiple stakeholders and inputters.
- Proven ability to 'see the big picture' and define target state processes that are client-centric and achieve internal efficiency and robust control.
- Knowledge of Investment Banking business areas (products, clients, and their motivations).
Nice To Haves
- Preferred experience in Change, Relationship Management, Legal, or Credit Risk functions.
- Strong attention to detail with the ability to multi-task and produce quality work under tight deadlines and minimal supervision.
- Collaborative and disciplined approach to problem-solving and working dynamically across multiple functions.
- Ideally experience in client onboarding or similar roles (client-facing ideal but not required).
Responsibilities
- Provide back-up coverage for key ICG clients, ensuring their funds onboarding and related needs are met efficiently.
- Assist the primary coverage in tracking, reporting, and resolving issues to meet client expectations for launch dates and backfill projects.
- Collaborate closely with all functions involved in the funds onboarding process to ensure key resources are available and priorities are clear.
- Support the Foreign Exchange (FX) desk in achieving new client growth objectives and addressing needs of existing clients.
- Contribute to improving and driving change for the end-to-end FX onboarding process.
- Assist with supporting regional growth initiatives by tracking, reporting, and producing management information (MI) and presentations for senior management.
Benefits
- A diverse and inclusive environment that embraces change, innovation, and collaboration.
- A hybrid working model, allowing for in-office / work from home flexibility.
- Generous vacation, personal and volunteer days.
- Employee Resource Groups support an inclusive workplace and promote community engagement.
- Competitive compensation packages.
- Health and wellbeing benefits.
- Retirement savings plans.
- Parental leave.
- Family building benefits.
- Educational resources.
- Matching gift and volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
