Client Director - Spectrum

Cisco•Denver, CO
•$370,600 - $478,900•Remote

About The Position

Cisco is hiring a Client Director to lead its Spectrum account, one of its largest and most strategic cable/MSO relationships. The role oversees a team of Client Executives working across production, IT, cloud, and business networks, supporting Cisco's work in Service Provider Infrastructure, Enterprise Networks, Service Provider as Partner, and secure, AI-ready data centers. The team partners with Spectrum to deliver secure environments using automation, digital resiliency, and observability capabilities, while supporting Spectrum's integration with Cox Communications. This newly created leader-of-leaders position combines executive consulting sales with people leadership to drive sustained, multiyear sales growth. The Client Director serves as the business leader for the Spectrum account, develops its long-range account plan, structures complex multiyear enterprise agreements, and builds SVP-level customer relationships. The role advises customers on secure, AI-ready data center architectures and next-generation network transformations, collaborates with Cisco solution and services teams to expand Spectrum's services portfolio, and helps ensure smooth scaling during the Cox Communications integration. The director also personally drives strategic priorities while mentoring the leadership team to deliver strong customer outcomes.

Requirements

  • Bachelor's degree and 15 or more years of related sales or consulting experience in the technology sector.
  • At least 4 years of supervisory or people-leadership experience managing sales teams or account executives.

Nice To Haves

  • Experience selling into or partnering with a Tier-1 cable/MSO operator, ideally Charter/Spectrum, including supporting customers through M&A integrations.
  • Second-line or leader-of-leaders people-management experience.
  • Track record of managing established, high-retention accounts while driving new growth.
  • Expertise structuring and negotiating complex multiyear enterprise agreements and framework deals.
  • Experience advising on secure, AI-ready data center architecture, including GPU/AI infrastructure, automation, and observability for large-scale compute environments.
  • Knowledge of modern security architecture, including zero trust, segmentation, and security automation, within a service-provider or large enterprise environment.

Responsibilities

  • Lead the Spectrum account as its business leader and author its long-range account plan.
  • Lead and mentor a team of Client Executives across production, IT, cloud, and business networks.
  • Drive sustained multiyear sales growth through executive consulting sales and people leadership.
  • Build SVP-level customer relationships and advise on secure, AI-ready data center architectures and next-generation network transformations.
  • Structure complex multiyear enterprise agreements and framework deals.
  • Collaborate with Cisco solution and services teams to expand Spectrum's services portfolio.
  • Support scaling and customer outcomes during Spectrum's integration with Cox Communications.
  • Personally drive strategic account priorities while coaching the leadership team.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Potential grants of Cisco restricted stock units, subject to continued employment and vesting terms.
  • Paid holidays, a floating holiday for non-exempt employees, a birthday day off, and a year-end holiday shutdown.
  • Four paid personal wellness days.
  • Flexible vacation time off for eligible exempt employees; non-exempt employees receive paid vacation time.
  • Paid sick time, with limited unused sick time carryover.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer time.
  • Sales-plan performance-based incentive pay in addition to base salary.
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