Client Director, Cloud & Strategic AI

Arista Networks•San Jose, CA

About The Position

The Client Director owns Arista's end-to-end relationship with one or more of the world's largest cloud providers and frontier AI labs, with accountability for account strategy, revenue, and customer trust. The role serves high-impact customers building large AI training and inference clusters, and has high executive visibility. It is part of a Bay Area-based team covering Arista's most strategic hyperscale and AI customers, which expect technically credible, peer-level partnerships. The Client Director develops and executes multi-year account plans aligned with customers' AI and cloud roadmaps, leads strategic RFPs and competitive evaluations, structures commercial agreements, and owns forecasting and the quote-to-PO-to-delivery process. The role also handles customer escalations, advocates for customer requirements within Arista, coordinates strategic commitments across internal teams, and shares customer and competitive intelligence.

Requirements

  • 12+ years selling data center networking, optical, silicon, or cloud infrastructure.
  • At least 5 years owning a hyperscale, cloud service provider, or frontier AI account.
  • Track record of closing large, multi-year deals (eight- and nine-figure programs) and consistently exceeding quota.
  • Working technical fluency in data center fabrics, including leaf-spine and AI back-end networks, BGP/EVPN, 400G/800G Ethernet, RoCE and congestion management, DCI, and optics.
  • Ability to engage credibly with a customer's principal network engineer.
  • Understanding of the NOS landscape, including EOS, SONiC, FBOSS, and other disaggregated options, and how hyperscalers evaluate them.
  • Experience running complex RFPs and competitive evaluations against well-funded incumbents and white-box/ODM alternatives.
  • Comfort with pricing strategy, reseller and channel structures, non-standard terms, and working with legal, finance, and supply chain.
  • Bachelor's degree in engineering, computer science, or business, or equivalent experience.

Nice To Haves

  • Background as a sales engineer or network architect before moving into account leadership.
  • Direct experience with AI training and inference cluster build-outs, GPU clouds, or neo-cloud providers.
  • Existing relationships with network engineering, infrastructure, or supply leaders at major cloud providers or AI labs.
  • Familiarity with Ultra Ethernet, scale-out versus scale-up networking, and next-generation switch silicon roadmaps.

Responsibilities

  • Build and run multi-year account plans tied to customer AI and cloud roadmaps, including cluster build-outs, front-end and back-end fabrics, DCI, and next-generation silicon transitions.
  • Develop relationships across customer organizations, from network engineering and architecture to supply chain, procurement, finance, legal, and executive sponsors.
  • Anticipate customer needs 12–24 months ahead and position Arista before an RFP is issued.
  • Lead strategic RFPs and competitive evaluations from qualification through award, coordinating sales engineers, product management, engineering, and executives.
  • Develop competitive positioning against white-box/ODM alternatives, merchant-silicon disaggregation, and incumbent vendors.
  • Position Arista hardware with EOS or customer-selected NOS options, including SONiC and FBOSS.
  • Structure pricing, multi-year commitments, reseller and channel paths, and commercial and financing models.
  • Own account forecasting and the quote-to-PO-to-delivery chain, identifying discrepancies before they reach the customer.
  • Partner with supply chain and operations to secure capacity and manage lead times for large, time-critical builds.
  • Personally handle customer escalations, including field issues and commercial disputes, and ensure they are resolved.
  • Translate customer requirements into input for product management and engineering roadmaps.
  • Drive alignment with Arista executives, finance, legal, and supply chain on non-standard terms and strategic commitments.
  • Share account intelligence and competitive insight across the team.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Wellbeing benefits
  • Tax savings benefits
  • Income protection benefits
  • Potential eligibility for discretionary bonuses, commissions, and equity
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