Program Manager - Strategic Cloud & AI Portfolio

NYU Langone Health • New York, NY

3d • $121,792 - $189,189

About The Position

The Program Manager, Strategic Cloud & AI Portfolio, will lead a newly created team of specialized project managers focused on high-impact Cloud, AI, and Databricks initiatives. The role shapes and drives a project management framework for these strategic programs and oversees their full lifecycle, from discovery and planning through execution, launch, and optimization. The manager coordinates cross-functional teams, vendors, and business stakeholders to deliver technology solutions that advance organizational goals, while leading a portfolio of complex initiatives and developing project management capabilities across the EPMO.

The role leads program delivery across infrastructure, data, analytics, and application teams; establishes governance and performance measures; manages budgets, resources, risks, dependencies, and change requests; and communicates program status and outcomes to executives and stakeholders. It also coaches specialized project managers, mentors colleagues across the broader PMO, and supports operational training, readiness, adoption, and support for product delivery.

Requirements

• Advanced knowledge and proficiency in project and program management methodologies, tools, financial management, and resource management practices.
• Demonstrated success managing large, complex IT programs using formal methodologies such as PMBOK or equivalent.
• Proven experience leading technology programs in at least one of Cloud platforms, AI/ML initiatives, or data platforms and analytics.
• Strong time management, prioritization, and organizational skills, with a track record of delivering under compressed timelines and high visibility.
• Exceptional executive communication and presentation skills, including the ability to synthesize complex information into clear, compelling narratives.
• Highly analytical and process-oriented, with the ability to apply structure to complex, ambiguous problems.
• Strong leadership, team-building, and mentoring skills, with demonstrated ability to develop high-performing teams.
• Ability to effectively communicate with all levels of the organization.
• PMP certification required.

Nice To Haves

• Experience across multiple areas among Cloud platforms, AI/ML initiatives, and data platforms and analytics is strongly preferred.
• Bachelor's degree in Information Systems, Computer Science, Business, or a related field.
• 10+ years of project and/or program management experience.
• Experience leading strategic technology programs in complex environments; healthcare industry experience is highly desired.
• Additional certifications such as PgMP, SAFe, Agile, Cloud, or Databricks certifications.

Responsibilities

• Lead a dedicated team of project managers delivering Cloud, AI, and Databricks projects across discovery, planning, execution, launch, and optimization.
• Partner with leadership and strategy teams to execute projects on the Cloud, AI, and Databricks roadmap.
• Design, implement, and continuously refine project management standards, templates, and best practices.
• Serve as the primary point of contact for executives and stakeholders for the strategic portfolio, communicating status, risks, and outcomes.
• Plan and lead complex programs spanning infrastructure, data, analytics, and application teams.
• Create program plans, define milestones, manage dependencies, and guide teams through end-to-end delivery.
• Identify resource needs, drive quality reviews, manage risks, and escalate functional, quality, or timeline issues across projects and business areas.
• Track milestones and outcomes, and present options to meet changing business needs.
• Maintain program budgets and optimize resource utilization across the portfolio.
• Develop and maintain governance structures, including steering committees, decision rights, and escalation paths.
• Manage critical paths, interproject dependencies, risks, and issues, ensuring timely mitigation and transparent communication.
• Analyze the impact of change requests and make data-driven recommendations to optimize scope, schedule, and value delivery.
• Define and manage program objectives and KPIs, using analytics to measure and communicate program and experience success metrics.
• Create and present executive program status updates and steering committee presentations aligned with strategic goals.
• Lead, coach, and inspire Cloud, AI, and Databricks project managers, fostering accountability, innovation, and continuous improvement.
• Mentor project managers across the broader PMO in managing Cloud, AI, and data platforms.
• Promote and implement appropriate delivery models and best practices for Cloud and AI initiatives.
• Encourage knowledge sharing, reusable patterns, and playbooks to improve PMO maturity.
• Collaborate with business stakeholders to define program goals, scope, and success criteria.
• Lead discussions on analytics and experience metrics in partnership with Experience Leads.
• Monitor product delivery planning and execution, with attention to operational training, readiness, adoption, and support.
• Maintain proactive dialogue with leads on delivery timelines and risks, supporting escalation and mitigation.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed