The Strategic Program Manager is responsible for developing and delivering complex, interrelated projects that cross division, organization, or entity boundaries. The role directs projects requiring significant Performance Improvement support from initial concept through design and implementation, ensuring objectives are met within agreed scope, timeline, risk management, and resource levels. Following departmental program and project management standards, the Strategic Program Manager determines strategies, directs change management activities, develops conceptual designs, completes business assessments, develops project budgets, and develops, manages, and integrates detailed project work plans. The role also trains, coaches, and mentors senior leadership, management, and Performance Improvement professionals. The Strategic Program Manager serves as a process and technical expert, with proficiency in business process measurement, performance assessment, innovative approaches, project scoping, and project execution or planning using Rapid Improvement Model (RIM), DMAIC, DMEDI, Lean, Project Management, and other Performance Improvement methodologies.
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Job Type
Full-time
Career Level
Mid Level