Strategic Program Manager – IT

Phoenix Contact•Middletown, PA

2d•Hybrid

About The Position

The Strategic Program Manager – IT translates approved strategic intent into executable strategic programs that deliver defined business outcomes, technology-enabled transformation, digital capability advancement, and realized benefits across the Phoenix Contact North America region. Operating within the Strategic Enterprise PMO, the role leads strategic program execution, manages cross-functional dependencies, coordinates delivery across functional operating environments, and exercises delegated enterprise strategic authority within approved program scope. The position partners with executive and top leadership teams, IT leadership, business leaders, and supporting functions to turn strategic objectives into coordinated action and measurable outcomes. Working closely with the Senior Director, IT, and the broader IT leadership team, the manager provides holistic program oversight for technology-enabled strategic initiatives, enterprise technology investments, digital capabilities, and transformation initiatives. The role is the primary strategic liaison between the Strategic Enterprise PMO and Information Technology, and bridges the Strategic Enterprise PMO and IT PMO to support alignment, governance, visibility, and realization of strategic business outcomes. This is a hybrid position requiring three days in the office. The role may require national and international air travel, overnight travel, and regular driving to Phoenix Contact USA’s Harrisburg-area campus.

Requirements

Bachelor’s degree; a degree in Information Technology, Computer Science, Information Systems, Engineering, Cybersecurity, Data & Analytics, Business Technology, or a related technology field is preferred.
Proven success leading complex cross-functional initiatives without formal reporting authority.
Strong program management, stakeholder management, and executive communication skills.
Strong business, technology, financial, and digital transformation acumen, including the ability to connect program execution with business outcomes, value realization, technology enablement, and risk management.
Strong understanding of technology operating models, technology roadmaps, enterprise architecture, cybersecurity requirements, data governance, digital capabilities, and technology-enabled business transformation.
Experience working across multiple functions, priorities, technology teams, and stakeholder groups.
Proven success influencing decision-making, managing ambiguity, and operating with significant autonomy.
Strong negotiation skills and the ability to align priorities and influence outcomes across stakeholder groups.
Excellent presentation and communication skills, including the ability to communicate effectively with audiences at all organizational levels.
Working knowledge of enterprise technology architecture concepts and the ability to develop and maintain a high-level understanding of enterprise systems and technology platforms.
Ability to travel via airplane nationally and internationally.
Valid driver’s license and ability to operate an automobile.
Ability to regularly drive to Phoenix Contact USA’s Harrisburg-area campus and travel overnight as circumstances dictate.
Ability to look at a computer screen for four hours at a time.
Must comply with company dress code guidelines and maintain punctuality and regular, on-time attendance.

Nice To Haves

12 or more years of related professional experience preferred. Related experience may include leading strategic initiatives, enterprise programs, business operations, organizational transformations, consulting, technology strategy execution, digital transformation, enterprise technology programs, and/or cross-functional leadership.
A degree in Information Technology, Computer Science, Information Systems, Engineering, Cybersecurity, Data & Analytics, Business Technology, or a related technology field.

Responsibilities

Lead and deliver strategic programs aligned to approved strategic objectives.
Translate approved strategic intent into executable program plans, roadmaps, and initiatives.
Lead enterprise-level integration and execution activities for strategic IT program outcomes, including initiatives spanning multiple functions, business units, and country enterprises.
Partner with the Senior Director, IT, IT leaders, Business Relationship Managers, project management resources, technical architects, and functional teams to oversee technology-enabled strategic initiatives, technology investments, enterprise platforms, digital capabilities, and associated enterprise risks.
Coordinate execution across IT, Sales, Customer Operations, CBCs, Strategic Marketing, Services, Operations, Finance, Legal, P&O, and other participating functional areas.
Manage program governance, risks, issues, dependencies, and change activities to support successful delivery.
Monitor program performance and benefits realization against defined business, technology, and strategic objectives.
Facilitate alignment among enterprise strategic programs, technology strategy, technology roadmaps, regional and global technology priorities, resource capacity, technology readiness, and expected business outcomes.
Support resource planning, prioritization, and escalation activities required for strategic program success.
Provide executive-level reporting, recommendations, and decision-support materials.
Serve as the primary strategic liaison between the Strategic Enterprise PMO and Information Technology and bridge the Strategic Enterprise PMO and IT PMO, translating enterprise strategy into actionable technology initiatives.
Collaborate with Strategic Enterprise PMO team members to identify, prioritize, structure, and deliver strategic programs that create value across North American country enterprises.