Strategic Program Manager – IT

Phoenix Contact•Middletown, PA

1d•Hybrid

About The Position

The Strategic Program Manager – IT translates approved strategic intent into executable strategic programs that deliver defined business outcomes, technology-enabled transformation, digital capability advancement, and realized benefits across the Phoenix Contact North America region. Operating within the Strategic Enterprise PMO, this role leads strategic program execution, manages cross-functional dependencies, coordinates delivery across functional operating environments, and exercises delegated enterprise strategic authority within approved program scope. The position partners with executive and top leadership teams, IT leadership, business leaders, and supporting functions to translate strategic objectives into coordinated action and measurable outcomes. Working closely with the Senior Director, IT and broader IT leadership team, the Strategic Program Manager provides holistic oversight of technology-enabled strategic initiatives, enterprise technology investments, digital capabilities, and initiatives associated with enterprise transformation. The role is the primary strategic liaison between the Strategic Enterprise PMO and Information Technology, and bridges the Strategic Enterprise PMO and IT PMO to support alignment, governance, visibility, and realization of strategic business outcomes. This is a hybrid position requiring three days in the office. The role requires regular travel to Phoenix Contact USA’s Harrisburg-area campus and may require international travel and overnight travel. The employee must be able to drive an automobile and look at a computer screen for four hours at a time.

Requirements

Bachelor’s degree; a technology-related field is preferred.
12 or more years of related professional experience preferred.
Proven success leading complex cross-functional initiatives without formal reporting authority.
Strong program management, stakeholder management, and executive communication skills.
Strong business, technology, financial, and digital transformation acumen, including the ability to connect program execution to business outcomes, value realization, technology enablement, and risk management.
Strong understanding of technology operating models, technology roadmaps, enterprise architecture, cybersecurity requirements, data governance, digital capabilities, and technology-enabled business transformation.
Experience working across multiple functions, priorities, technology teams, and stakeholder groups.
Proven ability to influence decision-making, manage ambiguity, and operate with significant autonomy.
Strong negotiation skills and the ability to align priorities and influence outcomes across stakeholder groups.
Excellent presentation and communication skills, including the ability to communicate effectively with audiences at all organizational levels.
Working knowledge of enterprise technology architecture concepts and ability to develop and maintain a high-level understanding of enterprise systems and technology platforms.
Ability to travel by airplane internationally, hold a valid driver’s license, operate an automobile, regularly drive to the Harrisburg-area campus, and travel overnight as needed.
Ability to look at a computer screen for four hours at a time.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Cybersecurity, Data & Analytics, Business Technology, or a related technology field.
Related experience in strategic initiatives, enterprise programs, business operations, organizational transformations, consulting, technology strategy execution, digital transformation, enterprise technology programs, or cross-functional leadership.

Responsibilities

Lead and deliver strategic programs aligned to approved strategic objectives.
Translate approved strategic intent into executable program plans, roadmaps, and initiatives.
Lead enterprise-level integration and execution activities for strategic IT program outcomes, including initiatives spanning multiple functions, business units, and country enterprises.
Partner with the Senior Director, IT, IT leaders, Business Relationship Managers, project management resources, technical architects, and functional teams to oversee technology-enabled strategic initiatives, technology investments, enterprise platforms, digital capabilities, and associated enterprise risks.
Coordinate execution across IT, Sales, Customer Operations, CBCs, Strategic Marketing, Services, Operations, Finance, Legal, P&O, and other participating functional areas.
Manage program governance, risks, issues, dependencies, and change activities to support successful program delivery.
Monitor program performance and benefits realization against defined business, technology, and strategic objectives.
Facilitate alignment among enterprise strategic programs, technology strategy and roadmaps, regional and global technology priorities, resource capacity, technology readiness, and expected business outcomes.
Support resource planning, prioritization, and escalation activities required for strategic program success.
Provide executive-level reporting, recommendations, and decision-support materials.
Serve as the primary strategic liaison between the Strategic Enterprise PMO and Information Technology and bridge the Strategic Enterprise PMO and IT PMO, translating enterprise strategy into actionable technology initiatives.
Collaborate with Strategic Enterprise PMO team members to identify, prioritize, structure, and deliver strategic programs that create value across North American country enterprises.
Travel by airplane internationally, maintain a valid driver’s license, operate an automobile, and regularly drive to Phoenix Contact USA’s Harrisburg-area campus; travel overnight as circumstances dictate.
Comply with company dress code guidelines and maintain punctuality and regular, on-time attendance.