Strategic Program Manager – Sales

Phoenix Contact•Middletown, PA

2d•Hybrid

About The Position

The Strategic Program Manager – Sales translates approved strategic intent into executable strategic programs that deliver defined business outcomes, customer value, commercial growth, and realized benefits across Sales and the broader organization. Operating within the Strategic Enterprise PMO, this role leads strategic program execution, manages cross-functional dependencies, coordinates delivery across functional operating environments, and exercises delegated enterprise strategic authority within approved program scope. The role partners with executive and top leadership teams, the SVP of Sales, Sales leadership, customer-facing teams, and supporting functions to turn strategic objectives into coordinated action and measurable results. It provides holistic program management oversight for sales-focused strategic initiatives, commercial priorities, customer value opportunities, and enterprise growth programs, and serves as the primary strategic liaison between the Strategic Enterprise PMO and Sales. This is a hybrid position requiring three days in the office. The position requires domestic and international air travel, overnight travel as circumstances dictate, regular driving to Phoenix Contact USA’s Harrisburg-area campus, and the ability to look at a computer screen for four hours at a time. A valid driver’s license and ability to operate an automobile are required. Company dress-code compliance, punctuality, and regular, on-time attendance are also required.

Requirements

Bachelor’s degree; a degree in Business Administration, Sales, Marketing, Finance, Operations, Supply Chain, Engineering, Project Management, or a related field is preferred.
12 or more years of related professional experience preferred.
Proven success leading complex cross-functional initiatives without formal reporting authority.
Strong program management, stakeholder management, and executive communication skills.
Strong business, commercial, financial, and sales strategy acumen, with the ability to connect program execution to customer and business outcomes, commercial growth, value realization, and risk management.
Strong understanding of sales operating models, commercial priorities, customer value creation, sales strategy execution, strategic growth initiatives, and cross-functional business execution.
Experience working across multiple functions, priorities, customer-facing teams, and stakeholder groups.
Proven ability to influence decision-making, manage ambiguity, and operate with significant autonomy.
Strong negotiation and alignment skills, including the ability to coordinate priorities and influence outcomes across stakeholder groups.
Excellent presentation and communication skills, with the ability to communicate effectively with audiences at all organizational levels.
Ability to travel internationally and domestically by airplane.
Valid driver’s license and ability to operate an automobile.
Ability to regularly drive to Phoenix Contact USA’s Harrisburg-area campus and travel overnight as circumstances dictate.
Ability to look at a computer screen for four hours at a time.
Ability to comply with company dress-code guidelines and maintain punctuality and regular, on-time attendance.

Nice To Haves

Bachelor’s degree in Business Administration, Sales, Marketing, Finance, Operations, Supply Chain, Engineering, Project Management, or a related field.
12 or more years of related professional experience, including experience in strategic initiatives, enterprise programs, business operations, organizational transformations, consulting, customer-facing commercial functions, sales enablement, customer success, or account management.

Responsibilities

Lead and deliver strategic programs aligned with approved strategic objectives.
Translate approved strategic intent into executable program plans, roadmaps, and initiatives.
Lead enterprise-level integration and execution activities for strategic sales programs spanning multiple functions, business units, and country enterprises.
Partner with the SVP of Sales, Sales leaders, customer-facing teams, and participating functional leaders to oversee sales-focused strategic initiatives, commercial priorities, customer value opportunities, and associated enterprise risks.
Coordinate execution across Sales, Customer Operations, CBCs, Strategic Marketing, Services, Operations, Finance, Legal, IT, and other participating functional areas.
Manage program governance, risks, issues, dependencies, and change activities to support successful delivery.
Monitor program performance and benefits realization against customer, commercial, and business objectives.
Facilitate alignment among enterprise strategic programs, sales strategy, commercial priorities, sales operating requirements, organizational capacity, and expected business outcomes.
Monitor and coordinate cross-functional dependencies to support realization of intended business outcomes, customer value, commercial objectives, and stakeholder expectations.
Support resource planning, prioritization, and escalation activities required for strategic program success.
Provide executive-level reporting, recommendations, and decision-support materials.
Serve as the primary strategic liaison between the Strategic Enterprise PMO and Sales, translating approved strategic intent into coordinated sales-focused initiatives and providing visibility, governance, executive communication, and benefits-realization oversight.
Collaborate with Strategic Enterprise PMO team members to identify, prioritize, structure, and deliver strategic programs that create value across North American country enterprises.