Client Development Manager, Dallas

CHANEL • Dallas, TX

4d • $92,400 - $128,500 • Onsite

About The Position

CHANEL is seeking a Manager, Client Development to serve as a brand ambassador and business leader, delivering extraordinary experiences for clients and the internal team. The role focuses on driving business, coaching and managing a diverse team, and equipping the Boutique Director with critical business knowledge. It requires an in-store presence to develop and coach teams, maintain boutique image and operational standards, and deliver elevated client service that drives business results.

The manager develops the client base through community involvement, partnerships with local high-profile businesses, and social and seasonal events. They foster an inclusive, collaborative work culture and provide ongoing training in CHANEL savoir faire, product details, and service delivery. The position calls for adaptability, resilience, strong relationship-building, and a commitment to continual learning and improvement.

The anticipated base salary range is $92,400 to $128,500. Variable pay may also be offered, and total compensation may include bonus potential, benefits, and perks. Benefits and perks are subject to eligibility and may be modified by CHANEL.

Requirements

• At least 5 years of related experience.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.
• Ability to lift 15 lb.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Ability to be present in-store to develop and coach teams, uphold boutique image and operational standards, and deliver elevated client service.

Nice To Haves

• Bachelor’s degree preferred.
• Foreign language skills preferred but not required.

Responsibilities

• Coach and inspire the team on the selling floor to deliver an elevated client experience.
• Foster a positive working environment and a culture of feedback, diversity, mutual respect, and teamwork.
• Provide initial and frequent ongoing training and development, including CHANEL savoir faire, product details, and service delivery.
• Lead the team with agility and resilience, improving continuously based on key performance indicators and lessons learned.
• Represent CHANEL in the market and develop the client base through community involvement, partnerships with local high-profile businesses, and social and seasonal events.
• Develop and coach teams in the boutique, uphold boutique image and operational standards, and deliver elevated client service to drive business results.
• Equip the Boutique Director with critical business knowledge.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com Membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401K and other incentives.
• Medical, dental, and vision coverage; MDLIVE virtual care; One Medical; Flexible Spending Accounts for Health Care and Dependent Care; Health Savings Account; and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community, and CHANEL matches employee donations to select charitable organizations.
• Career and leadership development through onboarding support, custom leadership programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed