Client Delivery Specialist, Automation - Associate

iCapital•Salt Lake City, UT

2d•$75,000 - $85,000•Hybrid

About The Position

iCapital is seeking a Client Delivery Specialist Associate to join the Automation team within the Data Solution department. The role helps ensure a seamless flow of financial data for clients and internal teams, supporting business-critical processes including portfolio management system conversions and performance reconciliation. The position contributes to the accuracy and integrity of financial data and supports client onboarding and reporting through technology and process improvements. The role involves leading data conversion projects between portfolio management systems, integrating historical financial data, supporting automated data feeds, and responding to ad-hoc data requests from client-facing teams. Employees work in the office Monday through Thursday and may work remotely on Friday.

Requirements

Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field.
2–5+ years in the financial industry, with experience supporting financial products, technical proficiency, and solid accounting knowledge.
Expertise with Addepar and familiarity with other portfolio management systems, such as Advyzon, APX, Axys, Black Diamond, Orion, Ridgeline, or Tamarac.
Strong background working with financial custodial data and proficiency supporting alternative financial instruments.
Advanced proficiency in Excel and text file manipulation.
Experience with at least one of Python, SQL, Power Automate, or other software for large datasets, with the ability to extract and transform data.
Demonstrated history of automating data-related processes such as data integration, including log file creation and maintenance.
Understanding of Salesforce, Monday.com, Jira, and GitLab.
Comfort working with a geographically dispersed team.
Strong verbal and written interpersonal communication skills, and comfort communicating with clients as needed.

Nice To Haves

Familiarity with data formats such as JSON and XML, and unstructured-to-structured data transformation.
Achievement of, or progress toward, an MS/MBA, CFA, CAIA, or CFP.

Responsibilities

Lead data conversion projects, including extracting, transforming, and loading data between portfolio management systems; understand source system requirements, map data to new system standards, and manage conversion of large datasets from legacy systems.
Convert complex or unstructured historical financial data files and statements into structured formats suitable for backfilling.
Support automated data feeds by troubleshooting issues and ensuring daily financial transactions and positions are transformed into source system imports.
Respond to ad-hoc data requests from client-facing teams with timely and accurate information.