Client Data Acquisition Representative

IQVIA • Burlington, MA

11d • $42,700 - $106,800 • Hybrid

About The Position

The Client Data Acquisition Representative supports client data onboarding and ongoing data intake processes. The role partners with clients, vendors, and internal Data Onboarding and Client Delivery managers to communicate file requirements, ensure accurate setup, and support timely delivery. The representative develops an understanding of Cedar Gate’s products, client data needs, and use cases to respond to vendor inquiries and support assigned accounts. The work helps healthcare clients use value-based care strategies to improve patient outcomes and coordinate care.

The position is based in Burlington, Massachusetts, with a hybrid arrangement of three days in the office and two remote. Applicants must reside in the same country where the job is located. A bachelor’s degree in business administration or a related field, or equivalent experience, is required. The annualized potential base pay range is $42,700 to $106,800; actual pay may vary based on qualifications, location, and schedule. Incentive compensation and benefits may also be offered depending on the position.

Requirements

• At least 2 years of professional experience with direct client relationship responsibilities.
• Healthcare claims domain experience and solid knowledge of claims workflows.
• Experience supporting clients or external partners, including understanding technical requirements and troubleshooting issues.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple requests and manage time effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with software applications, especially Excel.
• Bachelor’s degree in business administration or a related field, or equivalent experience.
• Must reside in the same country where the job is located.

Responsibilities

• Communicate file status updates to internal teams and provide visibility into progress and issues.
• Partner with Client Delivery and Data teams to resolve client or vendor questions and issues.
• Work directly with data vendors to ensure client data requirements are understood and met.
• Track data acquisition timelines to support on-time implementation and production releases.
• Identify and escalate risks or delays that may affect delivery timelines.
• Document vendor interactions and maintain accurate records in ticketing systems and Salesforce.
• Support file management, including following up on missing or delayed files.
• Coordinate vendor legal documentation and assist with related processes.
• Contribute to improvements in vendor coordination and data workflows.
• Provide professional, responsive support to clients and vendors.

Benefits

• Ongoing training
• Comprehensive benefits
• Health and welfare benefits may be offered
• Incentive plans, bonuses, and/or other forms of compensation may be offered depending on the position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level