Client Care & Scheduling Coordinator

Veterans Pressure Washing LLC•Evans, GA

9d•$15 - $20•Onsite

About The Position

Veterans Pressure Washing is a top-rated, veteran-owned home service company serving the CSRA. We are known for delivering a 5-star customer experience, and that experience often starts with the first phone call. We are looking for a friendly, detail-oriented, highly organized Client Care & Scheduling Coordinator to help manage customer calls, schedule service appointments, support our office operations, and help prepare our team for a successful next day. This is a part-time afternoon/evening position that is ideal for someone who thrives in a fast-paced office, communicates well on the phone, and enjoys helping people.

Requirements

Strong phone and communication skills
Excellent customer service skills
Strong organizational and multitasking ability
Basic computer/data entry skills
Ability to work independently and stay focused in a busy office

Nice To Haves

Administrative assistant, receptionist, dispatcher, or scheduling experience
Experience in home service or customer service industries
CRM, scheduling software, or office administration experience

Responsibilities

Answering a high volume of inbound calls from customers requesting estimates, scheduling service, and asking questions
Scheduling jobs and coordinating appointments efficiently
Responding to customer inquiries via phone, text, and email
Confirming appointments and helping prepare the next day’s schedule
Updating customer information accurately in our software/CRM
Supporting technicians and office staff with communication and scheduling needs
Helping resolve customer concerns with professionalism and patience
Keeping office details organized so nothing falls through the cracks