Client Care & Scheduling Coordinator
Veterans Pressure Washing•Evans, GA
•Onsite
About The Position
Veterans Pressure Washing is seeking a friendly, detail-oriented, and highly organized Client Care & Scheduling Coordinator. This part-time afternoon/evening position is ideal for someone who thrives in a fast-paced office, communicates well on the phone, and enjoys helping people. The role involves managing customer calls, scheduling service appointments, supporting office operations, and preparing the team for the next day's activities. The company is a top-rated, veteran-owned home service company known for delivering a 5-star customer experience.
Requirements
- Strong phone and communication skills
- Excellent customer service skills
- Strong organizational and multitasking ability
- Basic computer/data entry skills
- Ability to work independently and stay focused in a busy office
- Excellent on the phone and confident speaking with customers
- Friendly, professional, and customer-service minded
- Highly organized and detail-oriented
- Able to multitask in a fast-paced environment
- Calm under pressure
- Dependable, punctual, and self-motivated
- Comfortable using computers, software, and learning new systems
- Someone who takes pride in staying organized and helping a team succeed
Nice To Haves
- Administrative assistant, receptionist, dispatcher, or scheduling experience
- Experience in home service or customer service industries
- CRM, scheduling software, or office administration experience
Responsibilities
- Answering a high volume of inbound calls from customers requesting estimates, scheduling service, and asking questions
- Scheduling jobs and coordinating appointments efficiently
- Responding to customer inquiries via phone, text, and email
- Confirming appointments and helping prepare the next day’s schedule
- Updating customer information accurately in our software/CRM
- Supporting technicians and office staff with communication and scheduling needs
- Helping resolve customer concerns with professionalism and patience
- Keeping office details organized so nothing falls through the cracks
Benefits
- Competitive pay based on experience
- Stable part-time schedule
- Positive team-oriented work environment
- Opportunity for growth with a respected local company
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
