Client Care Representative - Auto Associate
About The Position
Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow. The Opportunity Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.
Requirements
- A self-starter mentality with a strong drive to exceed performance and sales goals
- Confident, outgoing personality and a customer-first approach
- Detail-oriented and organized—someone who can multitask under pressure
- Reliable and accountable—you're someone your team can count on
- Thrives in a collaborative, high-energy environment
- High school diploma or equivalent
- Level 1 Insurance License is an asset—but not required
Nice To Haves
- Level 1 Insurance License is an asset
Responsibilities
- Build and maintain strong relationships with clients, teammates, and auto dealership partners
- Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
- Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
- Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
- Support your branch by taking phone calls, managing administrative tasks, and restocking inventory
Benefits
- HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
- Paid day off for your birthday – we want to celebrate you!
- Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
- Room to grow within the organization
- Lots of company perks, benefits, RRSP matching and great compensation
- Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
- At HUB, we value education and continuous learning, and we will assist you along your career development path.
- We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
