Client Care Representative - Auto Insurance Trainee
About The Position
Hi, we’re HUB! We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow. The Opportunity Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No prior experience necessary to join our team. We offer complete training and the opportunity to obtain your level 1 general insurance license within 30 days of employment. As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.
Requirements
- A self-starter mentality with a strong drive to exceed performance and sales goals
- Confident, outgoing personality and a customer-first approach
- Detail-oriented and organized—someone who can multitask under pressure
- Reliable and accountable—you're someone your team can count on
- Thrives in a collaborative, high-energy environment
- High school diploma or equivalent
Nice To Haves
- Level 1 Insurance License is an asset—but not required
Responsibilities
- Build and maintain strong relationships with clients, teammates, and auto dealership partners
- Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
- Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
- Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
- Support your branch by taking phone calls, managing administrative tasks, and restocking inventory
- Support Connect by HUB Centers as needed through inbound and outbound call volume assistance, transactions, and client servicing.
Benefits
- HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
- Paid day off for your birthday – we want to celebrate you!
- Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
- Room to grow within the organization
- Lots of company perks, benefits, RRSP matching and great compensation
- We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
