Client Care Representative - Personal Insurance Associate
About The Position
HUB is a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with HUB, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow. As a Personal Insurance Associate, you will help protect individuals' most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance. Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Requirements
- Minimum 1-year Personal Insurance experience
- Desire and proactive ability to deliver exceptional client service
- Demonstrated ability to work in a high-volume, fast paced team environment
- Keen eye for detail and high sense of urgency
- Strong communication skills in both written and verbal
- Demonstrated ability to drive sales initiatives
Nice To Haves
- Level 2 General Insurance License is an asset, but not required
- Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
Responsibilities
- Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
- Follow-up regularly on sales leads and referral prospects
- Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
- Achieve sales and retention goals and targets
- Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
Benefits
- Comprehensive benefit and total compensation packages
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses (for some positions)
- Commissions (for some positions)
- Paid day off for your birthday
- Paid half a day off for volunteering in your community
- Room to grow within the organization
- Company perks
- Great compensation
- HUB Ready training for new employees
- Financial support for licensing
- Financial support for industry designations
- Financial support for management & leadership development
- Financial support for other related courses, designations or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
