Client Care Representative – Auto Insurance Trainee
About The Position
HUB is a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow. This opportunity is for an energetic, goal-driven individual who thrives in a fast-paced environment and loves hitting (and exceeding) targets while building genuine client relationships. It's a career with unlimited potential, and no prior insurance experience is required as full training and support are provided to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Insurance Trainee, you will play a key role in driving business success by actively selling insurance solutions, hitting performance targets, and delivering an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth. The role requires flexibility to work at both the New Denver and Nakusp branches, supporting the team across these key locations.
Requirements
- A self-starter mentality with a strong drive to exceed performance and sales goals
- Confident, outgoing personality and a customer-first approach
- Detail-oriented and organized—someone who can multitask under pressure
- Reliable and accountable—you're someone your team can count on
- Thrives in a collaborative, high-energy environment
- High school diploma or equivalent
- Less than 1 year of relevant experience
Nice To Haves
- Level 1 Insurance License is an asset
Responsibilities
- Build and maintain strong relationships with clients, teammates, and auto dealership partners
- Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
- Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
- Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
- Support your branch by taking phone calls, managing administrative tasks, and restocking inventory
Benefits
- Comprehensive benefit and total compensation packages
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses and commissions for some positions
- Paid day off for your birthday
- Paid day off for volunteering in your community
- Room to grow within the organization
- Lots of company perks
- Great compensation
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
