Client Care Representative - Personal Lines

HUB International•Chilliwack, BC

3d•Onsite

About The Position

As a Personal Insurance Advisor, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

Requirements

Minimum 1-year Personal Insurance experience
Desire and proactive ability to deliver exceptional client service
Demonstrated ability to work in a high-volume, fast paced team environment
Keen eye for detail and high sense of urgency
Strong communication skills in both written and verbal
Demonstrated ability to drive sales initiatives

Nice To Haves

Level 2 General Insurance License is an asset, but not required
Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Responsibilities

Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
Follow-up regularly on sales leads and referral prospects
Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
Achieve sales and retention goals and targets
Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

Benefits

extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses
commissions for some positions
Paid day off for your birthday
Paid half a day off for volunteering in your community
financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs

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