Client Care Representative

Ethos Veterinary Health•Charleston, SC

2d•Onsite

About The Position

Charleston Veterinary Referral Center has a full-time immediate exciting and rewarding career opportunity in our Client Care Department! If you love working in a fast paced environment and want to increase your knowledge and skills, we would like to meet you. We are serious about providing the best medicine and client experience! CVRC, located in beautiful Charleston, SC, is one of the few VECCS Level 1 certified facilities in South Carolina! Our emergency center is staffed 24/7/365 to always support our community. Specialty services offered at CVRC include critical care, cardiology, internal medicine, medical oncology (radiation oncology coming soon!), anesthesia, neurology & neurosurgery, rehabilitation, soft tissue & orthopedic surgery. Our hospital is a newly renovated 32,000 square foot state-of-the-art facility and houses MRI, CT, fluoroscopy, ultrasound, and digital radiographs for advanced diagnostic imaging. We have worked hard to create an inclusive environment where our team can work collaboratively and support one another in successes big and small. Come experience state of the art veterinary medicine with opportunities to build your professionals skills through compassion, integrity, and trusting relationships with every client and patient that walks through our doors each day. It’s a calling and we are on a mission to save lives. Apply now to join our team! www.charlestonvrc.com/ Charleston, SC We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Requirements

A skilled and motivated representative with attention to detail
Strong communication skills with both clients and team members
Ability to multi-task with a positive outlook in a fast paced environment

Responsibilities

Scheduling patient appointments with various departments
Ensuring medical records and diagnostic images are obtained prior to visits
Confirming appointments and providing relevant care instructions for drop-off’s
Ensuring treatment plan estimates and related paperwork are prepared for patient arrivals