Client Care Representative

Roger's Plumbing • Leander, TX

1d • $18 • Onsite

About The Position

Are you ready to take your career to the next level with a dynamic team in Leander, TX? Join Roger's Plumbing as our full-time Client Care Representative , where you'll earn a competitive pay of $18 per hour while enjoying exceptional benefits such as health insurance, a 401(k), generous paid time off (PTO), and professional development assistance to help you grow. We're looking for someone with a passion for providing outstanding customer service and the ability to foster positive relationships, ensuring every client feels valued and heard. If you are enthusiastic about making a difference and thrive in supportive environments, then this is the opportunity for you! WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS? Since 1994, we at Roger's Plumbing have been working on perfecting our services and standing out from the rest of our competitors. We are uncompromising in our high standards, and the benefits and services we offer our clients are unique. Our priority is to deliver world-class services that exceed our clients' expectations. Whether our customers need a water drip fixed, a drain unclogged, or anything else, our highly skilled, experienced plumbers can handle it. The best services start with the right people. We are a family-oriented company with a small business feel that views its employees as valuable members of our team . Team building is extremely important to us, so we carefully curate an open, supportive work environment . Each member of our team is treated with respect and rewarded with competitive pay, benefits, and perks .

Requirements

• Ability to clearly and effectively communicate information
• 1+ year of customer service experience
• Must have the ability to pass a background check

Nice To Haves

• 1+ years of call center experience is preferred !

Responsibilities

• Answering inbound calls from both existing clients and potential customers eager for assistance
• Build rapport, listening attentively to concerns and creating a sense of trust
• Schedule appointments for clients and dispatch technicians
• Document and process customer requests, ensuring every detail is handled accurately

Benefits

• health insurance
• a 401(k)
• generous paid time off (PTO)
• professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed