CLIENT CARE COORDINATOR (Mandarin preferred) ! Must have caregiving experience

Griswold Home Care For Cupertino • Santa Clara, CA

12h • Onsite

About The Position

The Client Care Coordinator supports the daily operations of a local home care agency, including caregiver scheduling, client support, intake coordination, and care coordination. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Applicants should reside in Santa Clara County, California, including areas such as San Jose, Santa Clara, Milpitas, Sunnyvale, Mountain View, or Cupertino.

The position offers $29–$30 per hour in a supportive, family-oriented work environment, with opportunities to grow alongside an expanding local home care agency. The work involves helping seniors and families and is performed in person.

Requirements

• Caregiving experience is required.
• Strong phone and communication skills.
• Organized, reliable, and detail-oriented.
• Comfortable handling sensitive client information.
• Able to multitask and problem-solve independently.
• Applicants should reside in Santa Clara County, California.

Nice To Haves

• Ability to speak English and Mandarin (Chinese) is preferred.
• Experience in home care, healthcare, caregiving, or scheduling is preferred.
• Familiarity with home care software; training is provided.

Responsibilities

• Coordinate and schedule caregivers for clients.
• Handle initial client intake calls and gather care needs.
• Communicate with clients, families, and caregivers.
• Assist with caregiver hiring, onboarding, and coordination.
• Manage schedule changes, call-outs, and coverage needs.
• Maintain accurate client and caregiver records.
• Support day-to-day operations and care coordination.
• Provide compassionate, professional customer service.

Benefits

• Health benefits.
• Cell phone reimbursement.
• Mileage reimbursement.
• Opportunities for advancement.
• Paid sick time.
• Paid training.
• Professional development assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed