Seasonal Client Associate - Birmingham, AL

TravisMathew • Birmingham, AL

2d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture in the retail store to achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on providing approachable, efficient service, developing relationships with clients, supporting repeat business, and contributing to a friendly, productive store environment.

Requirements

• At least 1 year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate issues when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed