Seasonal Client Associate - Birmingham, AL

TravisMathew • Birmingham, AL

2d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales-focused culture to help achieve or exceed the retail store’s sales, KPI, and profitability goals. The role involves engaging clients, providing exceptional service, encouraging repeat business, maintaining knowledge of apparel, and supporting store events and daily operations. Work is performed in a retail store environment.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when appropriate.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

• Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards, company policies, and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain the cleanliness and organization of the store, including front-of-house and stock areas.

What This Job Offers

• Education Level: No Education Listed