Seasonal Client Associate - Whalers Village

TravisMathew • Lahaina, HI

3d • $18 - $20 • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on delivering efficient, exceptional service, building repeat-client relationships, and contributing to an inviting, productive store environment.

Requirements

• At least 1 year of experience in a client-services-related capacity.
• Proficiency with Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when appropriate.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat-client relationships to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activity to encourage and reward repeat business.
• Follow client service standards and company policies and procedures.
• Create a friendly, open, and inviting environment for in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain the cleanliness and organization of the store, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed