Seasonal Client Associate - Roseville

TravisMathew•Roseville, CA
•$17 - $19•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role focuses on delivering approachable, efficient service, building relationships with clients, and supporting a welcoming, productive store environment. The position is seasonal and based in a retail store in Roseville.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft Applications.
  • Proficiency with point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when appropriate.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.
  • Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

  • Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of seasonal apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and CRM activities to drive and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for all in-store guests.
  • Promote teamwork and productivity in the work environment.
  • Maintain cleanliness and organization of the store, including front-of-house and stock areas.
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