Seasonal Client Associate - Woodfield, IL

TravisMathew • Schaumburg, IL

18h • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on delivering approachable, efficient service, building repeat-client relationships, maintaining product knowledge, supporting store events and marketing initiatives, and contributing to an inviting, clean, organized, and productive retail environment.

Requirements

• At least one year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate issues when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activity to drive and reward repeat business.
• Adhere to client service standards, company policies, and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed