Seasonal Personal Stylist, Woodfield

Macy's•Schaumburg, IL

9h•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales targets, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals and bestsellers, and staying informed about trends and promotions. During customer interactions, they offer a warm welcome and create friendly conversations that build relationships. They maintain a shoppable space by merchandising new receipts, processing damages and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. The role also involves supporting teammates, improving performance, and contributing to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Offer personalized recommendations and connect customers with suitable products and services.
Engage customers with genuine hospitality and product knowledge on the sales floor and in the fitting room.
Work toward sales goals through customer engagement and effective selling behaviors.
Prepare the sales floor by keeping it clean, organized, and ready for customers.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Build customer relationships through warm welcomes and friendly, personal conversations.
Maintain a shoppable space by merchandising new receipts, processing damages and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Support teammates through honesty, care, and collaboration.
Learn and improve to help achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice