Seasonal Personal Stylist, Woodfield

Macy's • Schaumburg, IL

3d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, the Personal Stylist combines results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. The role involves learning customers’ needs, offering personalized recommendations, connecting them with products and services, and building trust and loyalty while meeting sales goals. The colleague may work on the sales floor or in fitting rooms and helps keep the shopping environment clean, organized, and inviting.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly, personal conversations; maintain merchandise presentation; process damages, testers, and merchandise returns to vendors; update signs and pricing; and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a thoughtful closing to each interaction. Teamwork, dependable attendance, adaptability, and ongoing learning support individual and store results.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability and willingness to meet daily sales goal challenges.
• Enjoys meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Deliver personalized customer service and product recommendations based on customers’ needs.
• Engage customers, build relationships and loyalty, and work toward daily sales goals.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Keep the sales floor clean, organized, and ready for customers.
• Maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
• Share loyalty-program benefits and ensure customers have what they need before concluding interactions.
• Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed