Seasonal Personal Stylist, Millenia

Macy's•Orlando, FL
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, the Personal Stylist combines results-focused selling with genuine hospitality to create standout holiday shopping experiences. The role involves understanding customers’ needs, offering personalized recommendations, connecting them with products and services, and using product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The colleague may assist customers on the sales floor or in fitting rooms and helps maintain a clean, organized, inviting shopping space. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers through warm, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology to perform job functions.

Responsibilities

  • Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
  • Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
  • Build customer relationships through friendly, personal conversations and knowledgeable assistance on the sales floor or in fitting rooms.
  • Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales area.
  • Merchandise new receipts, process damages and testers, select merchandise for vendor returns, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits, make sure customers have what they need, and thank customers at the end of their visit.
  • Support teammates with honesty, care, and collaboration, and learn from others to improve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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