Client Associate - Wailea HI

TravisMathew • Wailea, HI

2d • $18 - $20 • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on providing approachable, efficient service, building repeat-client relationships, maintaining knowledge of the apparel line, and supporting store operations in a team-oriented retail environment.

Requirements

• At least 1 year of experience in a client-services-related role.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate issues when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and customer relationship management (CRM) activity to drive and reward repeat business.
• Follow client service standards, company policies, and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain cleanliness and organization of the store, including the front of house and stock space.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed