Client Associate - Wailea HI

TravisMathew • Wailea, HI

1d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help achieve or exceed sales, KPI, and profitability goals. The role focuses on delivering approachable, efficient service, building relationships with clients, and supporting a welcoming, productive retail environment.

The position is based in a retail store and involves continually walking, sitting, standing, bending, reaching, and moving during working hours. The hourly pay range is $18.20–$20.00.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed