Seasonal Client Associate - Waikiki

TravisMathew
•$18 - $20•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to help achieve or exceed sales, key performance indicators (KPIs), and profitability goals. The role involves connecting with clients, supporting repeat business, providing product knowledge, and helping maintain an inviting, organized retail environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency in point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
  • Adhere to client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for all in-store guests.
  • Promote a work environment focused on teamwork and productivity.
  • Maintain store cleanliness and organization, including the front of house and stock space.
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