Seasonal Client Service Associate

Jackson Hewitt • Marianna, FL

9d • Onsite

About The Position

Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest! This role is ideal for individuals who are friendly, outgoing, and passionate about helping people. No experience is needed as paid training is provided. The position offers opportunities for advancement, training and development, wellness resources, company parties, and employee discounts.

Requirements

• Strong communication and people skills
• Basic computer proficiency
• Fast learners
• Dependability and the ability to thrive in a fast-paced environment
• PTIN Certification

Nice To Haves

• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsibilities

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources
• Company parties
• Employee discounts
• Flexible schedule
• PAID Training
• Hourly Pay + Bonus Opportunities
• Multiple Locations & Flexible Scheduling
• Early Wage Access with ZayZoon
• 24/7 Telehealth + Mental Wellness Support
• Corporate Discounts
• Personal, Friends & Family Tax Preparation Discounts (terms apply)
• Opportunities to Return Season After Season
• Career Growth into Tax Pro, Office Manager, Area Manager & more
• Tax Training & Continuing Education for those interested in becoming a Tax Pro

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed