Seasonal Client Service Associate

Jackson Hewitt•Montrose, CO

8d•Onsite

About The Position

Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest! This role is ideal for individuals who are friendly, outgoing, and passionate about helping people. No experience is needed as PAID training is provided. The position offers opportunities for advancement, training & development, wellness resources, company parties, employee discounts, and a flexible schedule. You will learn valuable skills, be noticed, celebrated, and rewarded for your performance, and build experience you can use year after year. For those new to taxes, you will get PAID to learn with no tax experience required, as PAID training is provided. Jackson Hewitt will give you the training, tools, and hands-on support to build your tax knowledge and confidence, with a team to guide you every step of the way. For those who already know taxes, you can put your experience to work, with opportunities to increase your earning potential, expand your skills, and grow into leadership roles.

Requirements

Strong communication and people skills
Basic computer proficiency
Fast learners
Dependability and the ability to thrive in a fast-paced environment
PTIN Certification

Nice To Haves

Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsibilities

Welcome clients and create a great first impression
Start the client intake process
Scan and organize tax documents
Perform basic data entry accurately
Schedule and confirm appointments
Answer phones and follow up with past and potential clients
Keep clients informed and engaged during wait times
Assist with local marketing efforts
Support Tax Pros with day-to-day office needs and deliver an exceptional client experience