Seasonal Client Associate - Woodlands

TravisMathew • The Woodlands, TX

7d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role involves providing efficient, exceptional service, building relationships with clients, supporting repeat business, and maintaining an inviting, productive, and organized store environment.

Requirements

• At least one year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front-of-house and stock space.

What This Job Offers

• Education Level: No Education Listed