Seasonal Retail Sales Associate, Woodlands Mall
About The Position
As a Seasonal Retail Selling Colleague, you deliver results through selling and genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect customers with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach, work toward sales goals, and help build customer trust and loyalty. The role also includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling products, and staying informed about trends and promotions. They create friendly customer interactions, maintain a shoppable space by merchandising merchandise and completing related upkeep, share loyalty program benefits, and support teammates through collaboration. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide warm, personalized customer service and recommendations based on customer needs.
- Engage customers, build relationships, and contribute to daily sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program and ensure customers have what they need before completing their visit.
- Collaborate with and support teammates.
- Use handheld equipment, computers, and registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
